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Frequently Asked Questions

What currency are these prices ?

All our prices are in USD – we also charge any cards in USD.

E-checks are only for USA customers and are of course also in USD.


What are the payment forms you accept?

At this time, Rx2Go.Com accepts payment by Visa Credit Card, Mastercard , Bitcoins and e-checks, to know more please visit our Payments page

How long does it take to receive my order?

Delivery is based on shipping method – we offer regular shipping and it takes 3 to 4 weeks . We also offer express shipping for a total of 10 to 14 business days  delivery time.

What country do you ship to?

We ship worldwide – we avoid conflict zoned and express shipping is not available to all countries. For detailed overview of where can we ship express or regular please visit our Shipping Information page

Where do you ship from?

We currently ship exclusively out of India; our main distribution center is based in Mumbai (biggest commercial city in India). This insures all package are sent quickly and efficiently.

Some products such as tramadol  , some  ED such as Viagra ( sildenafil ) Cialis ( tadalafil ) are  sent from our Singapore location

What about your shipping cost and who will deliver my package?

Rx2Go.com currently offers 2 flat fees for shipping regardless of quantity – one is for express and one for regular shipping.

All orders are delivered with your country main postal system (USPS in USA, Canada post in Canada, Royal Mail in the UK et cetera…) for more information please see our Shipping Information page

What is the packaging used when you ship my medication?

We usually try to keep it in the original package – sometimes we might take the strip out of the box and flatten the box for convince sake. But we never send loose medication or tamper with seals –

Is a prescription required to purchase from Rx2Go?

Most of our products do not require a prescription – however some might. those will be clearly marked on the product page in bold red letters – in this case you will need to scan and email
( prescription@woocommerce-638047-2594015.cloudwaysapps.com ) your prescription .

Alternately you may fax your prescription to our toll free number.

What about return, refunds and your cancelation policy?

We currently offer a satisfaction guaranteed – if you are not happy we will issue a 100% refund on your order. As per returns, due to industry regulation it’s not possible – we ask you to discard the product and request a refund regardless of why you wish to return it (such as wrong products received)

How do I place an order?

Simply browse the site, locate the products you wish to buy and click add to cart and then click checkout. You will be send to our checkout page where you will need to fill in all your shipping information. At the last step you will be ask to choose payment option – please do so and follow the on screen instructions. We take Visa, bitcoins and e-checks.

Please note our agents cannot place the order for you, due to security protocols you must be the one who places and pays for the order

Can I place a refill order?

Yes of course, simply log in to your account and place a new order for the same product. Based on the number of times you place an order with us you will get a bonus of 10% except tramadol , you simply need to contact us once you place a new order and request a bonus

What about my privacy and security?

Rx2Go takes privacy very seriously and all information is not only protected under the same doctor-patient privilege law but we also store your information in a secure and encrypted server. To know more please read our Privacy Policy.

We also have 256-bit encryption to securely process your payment whatever it may be (visa, bitcoins or e-checks)

Finally, we wish to let know that any individual attention to fraudulent use a credit card/e-check/bitcoin will be reported to their local law enforcement

What about a price match policy?

We used to offer the price match but no longer do – unless you find a very big discrepancy from a site who has all the below – We may revise a product price on those case only

  • Clearly shows a toll free number and a fax number
  • Provided with a physical address
  • Currently valid SSL certificate
  • Provided brands/manufacture used is FDA approved

We do however guarantee all our orders to be delivered or your money back  – Including a 100% satisfaction guarantee .

Is there any kind of discount or bonus offered by Rx2Go.Com?

We offer bonus  10% bonus on the total quantity ordered from us,depending on the product EXCEPT for tramadol order due to limited stock

To qualify you need only place the one order and for each new order request the bonus and we will add it. Please see our customer reorder page for more details or contact us via live chat 7 days a weeks 12 hours a day.